If you are a new merchant in ecommerce, you will likely find yourself asking “what’s a chargeback?” at some point. Chargebacks are an unfortunate reality for online merchants, though with the right knowledge and planning, chargebacks can be minimized. A chargeback is happens when a customer disputes a charge with their payment card issuing bank and the bank refunds the transaction to the customer.
Perhaps you spent a restless night, and awoke with a glimmer of the nightmare that kept restful slumber at bay. That lingering memory nagged repeatedly at the edges of every waking thought today.
Friendly fraud is anything but. In fact, the friendly fraud problem continues to grow and merchants are especially vulnerable during the holidays. In some cases, it accounts for 35% of fraud loss! Jared Ronski discusses this issue and lays out tips for merchants looking to cut fraud out of the holiday mix in 2018.
If you’re on the hunt for a merchant account so you can accept online credit card payments, you’ve heard of low risk vs. high risk merchant accounts. But what does that distinction really mean? And does it really matter which kind of merchant account you apply for?
While celebrating a successful 2017 holiday season, merchants want to avoid chargebacks when they can — and experience a successful start to this retail year by attracting new and return customers.
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