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  • Top 6 Considerations for Your Mobile App Payment Gateway

    Top 6 Considerations for Your Mobile App Payment Gateway

    So, you’re developing a mobile app because you want to earn a piece of the sweet, big mobile app pie on the menu today and tomorrow. Consumers can’t get enough of apps these days, and earnings reports reflect it.

    How big is the pie? Forrester projects mobile payment transactions — in the U.S. alone — to account for $282.0 billion by 2021. They also expect mobile app sales to grow by a compound growth rate (CAGR) of 20.3% between now and then. Yum, that pie sounds delicious.

    While the monthly revenues app developers expect to earn varies by what they sell and the platforms chosen, the future is bright.

    Of course, without a mobile app payment gateway built in, the monthly earnings from an app fall abruptly to a Big Fat $ZERO.

    Mobile app developers joining us today appreciate that there are many mobile app payment gateways to choose from, but might like to know what to consider when choosing one. Let’s walk through it together.

    Assumptions

    First things first. Let’s assume the following:

    • The mobile app under development is a custom job.
    • There’s no “one size fits all” mobile app payment gateway solution.
    • You want to find a mobile app payment gateway that fits your business model, not adjust your model to fit the gateway.
    • A gateway allows users to buy your products or services, providing a safe, secure way to give you money via payment cards, mobile wallets, and perhaps other choices.

    Let’s look at the six most important categories of features to consider when choosing the mobile app payment gateway that suits your needs.

    Business Model Considerations

    Defining requirements should be a no-brainer for every app developer. Otherwise, the “shiny object syndrome” hits and the scope of your app grows quickly — not a winning scenario. Think about your business model and target market. Use this list to tickle your brain:

    • Countries and Currencies you need to support.
    • Payment Types. Which brands of credit and debit cards? What types of mobile wallets does your target market want? What about ACH (checks) via smartphone camera and one-touch payment capability?
    • Payment Models needed in your app: one-time purchase, subscription services, and/or large scale payments for payroll and invoicing.
    • Level of customization: Fully-hosted ecommerce solution with customizable look and feel throughout vs. Checkout screens customizable to support unique branding.
    • Do you need a fully managed store front — a simple mobile app payment gateway to integrate into a custom app — or something in between?
    Technology Considerations

    Many of your technology choices may have already been made, and some may require research on pros and cons and user opinions.

    • Support Apple iOS, Google Android, and/or Windows Phone.
    • Ease of Integration, Ease of Use (points to API and SDK strength).
    • Easily integrate with business software packages, and/or social media platforms.
    • Full-stack solution, or gateway-only?
    • Scalable solutions for different size businesses.
    • Shopping cart plug-ins, custom forms.
    Fraud Prevention Security Features

    This may be THE MOST IMPORTANT consideration for your choice of mobile app payment gateway. eCommerce and mobile fraud prevention are top-of-mind for banks, credit card companies, payments processors and merchants of all types. Because retail merchants continue to experience fraud at alarmingly high — and growing — rates.

    • PCI-DSS Compliance, required by the card brands for any merchant transmitting or storing payment card data. Don’t neglect this requirement as you look at various gateways. Failure to maintain compliance can result in large fines from major card brands.
    • Support for fraud protection features like Address Verification and Card Code Verification (AVS/CVV), data encryption, tokenization, and other security protocols that allow you to monitor transactions in real-time.

    Don’t shirk this responsibility as potential customers care a great deal about data security, especially the Millennial generation (a key target market).

    Level of Customer Support

    This is often the least appreciated aspect of the payment aggregator business model, along with funding timeframes and account stability. Consider what fits your personality, including days and hours available.

    • Email only support.
    • Internet Relay Chat (IRC) site to converse with technical experts.
    • Live Customer Support, with published phone numbers.
    • Integration support.
    Price Point/Charging Model

    Pricing models for mobile app payment gateways vary. Consider your growth plans as well as start-up processing fees, because what sounds like a great deal initially can add up very quickly and reduce your share of the mobile app revenue pie.

    • Monthly Fees are common, and range from $14.95 to $179.95 per month for the mobile app payment gateways reviewed.
    • Other models use standard pricing tiers based on transaction volumes. Some gateway providers offer customized pricing for each customer.
    • Extra fees may include set-up, product integration support, live support, and other add-on premium features.
    • Payment aggregators typically offer free accounts with fixed, pay-as-you-go, per-transaction price structures in the form of X% of transaction + $0.YY per transaction. Pricing varies from 2.75% – 3.5% of transaction value plus $0.15 or more per transaction.
    • Different types of accounts with varied features (some standard, some extra) may be part of the pricing model. For example, PayPal’s “Enhanced” and “Premium” support cost $150 and $459 per month.
    • Fees for international transactions may be higher than domestic fees.
    Contractual Terms and Terms of Service

    Carefully review both before signing anything. If you find the they’re too legalistic, seek a legal review. Items to look for include:

    • Is it a fixed-term contract? If so, is there an early-termination penalty?
    • If not, can you cancel your arrangement at any time without penalty?
    • What add-on fees may occur (like chargeback fees)?
    • Is there a volume limit, or a large-transaction amount limit?
    • Who owns your customer data? Can you port data easily if you decide to change gateways?
    • By signing the contract, are you also agreeing to specific Terms of Service? Can you live with them?
    Conclusion

    When you need an eCommerce payment solution that both saves your money and gives you peace of mind, look no further than PAYARC.

    PAYARC’s mobile SDK makes it easy to integrate mobile payment solutions into your app. Our PCI compliant web based payment gateway allows you to monitor transactions in real time.

    And our industry leading payment processing solution gives you all the tools you need to start accepting payments while lowering your risk to fraud and giving you some of the lowest rates in the industry.

    PAYARC wants to act as your payments advisor and consultant, not only your processor. Because you have a business to run…Our business is to help you run it better. Why not start processing with PAYARC today?

    ‍

    Trackbacks/Pingbacks
    1. Mobile App Monetization: How to Beat Business Goals Without Breaking the Bank | PayArc – […] dreams of monetization go out the window. Be sure to choose a processor with a mobile app payment gateway…
    2. Pricing out Payment Processors? Don’t. | PayArc – […] supports multi-channel integration along with a wide spread of payment options. This may include mobile app payments, which are…

    Payarc

    November 15, 2021
    Uncategorized
    mobile-apps-payments
  • ‘Tis (Almost) The Season: 9 Ways to Guard Against Fraud

    ‘Tis (Almost) The Season: 9 Ways to Guard Against Fraud

    By now, holiday online retail trends should be no surprise to merchants: both sales volume and fraud rise dramatically. Last year, fraud attempts were up over 30% during the holiday season, and the trend is sure to continue in the 2017 holiday shopping season.

    Merchants should keep tight reigns on fraud prevention and risk mitigation year-round; however, the holiday season often calls for extra measures. While we’re still several months out from the peak period, merchants need to start thinking about fraud prevention measures now to be prepared in time. We’ll break down nine different ways online merchants can prevent fraud this holiday season – and beyond.

    1. MasterCard SecureCode and Verified by Visa – These are both 3D Secure protocols that ensure the person attempting the purchase is the owner of the card prior to authorization. Not only do these tools cut down on fraudulent transactions, but they boost consumer confidence that their information is being verified and protected.
    2. Address Verification Service (AVS) – This is another tool that validates whether the person using the card is the cardholder or not. It works by validating the billing address offered at the time of purchase with the one on file with the issuer during authorization. If the authorization is approved and the AVS response indicates a match, merchants can proceed with the transaction.
    3. Card Verification Value 2 (CVV2) – This protocol requires the purchaser to enter the three-digit security number printed on the back of a Visa card to verify that the customer making the purchase is in possession of the actual payment card.
    4. Tokenization – Payment tokenization eliminates the need for merchants to handle or store payment data. Instead, sensitive payment data is replaced with a unique identifier – called a “token” – while the actual payment data is stored in a third party data center.
    5. Chargeback alerts – Some third party solution providers offer chargeback notifications that alert a merchant when a dispute is filed with an issuing bank in the solution provider’s network. This gives the merchant an opportunity to handle the dispute directly with the customer rather than after the entire chargeback process has already occurred. Since chargebacks result in fines and penalties for merchants, it is optimal to address disputes before they turn into chargebacks.
    6. Device fingerprinting – A device fingerprint is a pattern of online behavior that is identified and attached to a particular device. It can be used to identify devices which have previously been known to commit credit card fraud or online identity theft, making it easy to block purchases and transactions from those devices.
    7. IP geolocation – IP geolocation can be used to identify anomalies in CNP transactions that may signal fraud. For example, if a billing address and zip code associated with Chicago is entered during the purchase authorization, but the IP address is located in Brazil, this could signal possible fraud. Depending on the type of tool, it may block the transaction altogether or route to a manual review team for further research.
    8. Behavioral modeling/profiling – Some third party payment solution providers have created algorithms based on machine learning technology that enable behavioral modeling and profiling. This rules engine can identify and detect potential fraud based on anomalies to established behavioral patterns associated with payment card data. When “out-of-the-ordinary” patterns or behaviors are identified, the engine alerts the merchant to the inconsistency. From there, merchants can decline the order or submit to manual review for further authentication.
    9. Big Data – Merchants can tap into multiple data sources in real-time to identify inconsistent or anomalous transaction behavior. Some tools gather social data to detect inconsistencies in location or other identifying information. Some solution providers offer access to negative information databases and behavioral databases, which merchants can use to sniff out suspicious orders and route them for additional verification or review.

    The best bet for merchants looking to curb fraud this holiday season is to employ a tailored combination of some of the tools and protocol listed above depending on their unique needs. There is no silver bullet when it comes to fraud prevention, but having a fine-tuned, layered suite of tools that can be adjusted in real-time proves to be the most effective strategy.

    Payarc

    November 15, 2021
    Fraud Prevention, Industry Insights, Security
    fraud-prevention
  • Top Considerations for Running $1 Trial Offers

    Top Considerations for Running $1 Trial Offers

    Offering $1 trial offers is a great way to acquire new customers and enable people to try your product or service at a discount. It’s a lucrative business model for subscription and continuity merchants who offer products and services at a recurring fee. While it has several financial benefits, this model also has some drawbacks. Here’s everything you need to know if you’re considering running a $1 trial offer to promote your products or online services at a discount.

    The Benefits of $1 Trial Offers

    A survey by Vantiv and Socratic Technologies found that 92% of millennials have active subscriptions online, which means that $1 trial offers are still very feasible ways to ramp up your revenue. Plus, millennials are all about investing in experiences rather than things, and a recurring payment subscription model with discounts offers customers an affordable alternative to buying the same product online every month.

    Having the $1 trial option alone is a great way to get more consumers interested on your product as it is more likely to push potential customers to click the buy button. In fact, having a $1 trial can draw in more customers than a free trial due; once a customer invests money—even as little as $1—the chances that they will stick around beyond the initial trial increase.

    A $1 trial offer is also a clever way to market products. It eases people into the financial investment with a deep discount and allows them to try a new product or service they may be interested in but may not have otherwise tried. This often results in increased customer loyalty over time, boosting recurring revenue. Recurring revenue is predictable revenue—an enticing benefit for merchants.

    The Downside of $1 Trial Offers

    Some companies that run $1 trial offers can get into trouble when it comes to chargebacks. The process of  accepting and processing recurring card transactions can lead to a higher amount of chargebacks than other models. In some cases, the terms and conditions of the trial are not clearly delineated and consumers get charged for their second month without realizing that they have opted into a recurring service.

    When this occurs, friendly fraud swoops in and can take a bite out of profits. When a customer doesn’t recognize a charge on their monthly billing statement, they contact their issuing bank to report a fraudulent charge. If the issuing bank rules in the customer’s favor (they typically do), the merchant is left with a messy chargeback. Not only have they lost the customer, but they’ve lost the money they have to refund, the product or service that the customer received, and they have to pay fines and fees associated with the chargeback.

    Getting hit with too many chargebacks can push a merchant to a chargeback monitoring program, which costs even more in terms of money and reputation.If this happens too frequently, a merchant can lose its merchant account. A lost merchant account can be the death of a business.

    It’s also important to consider whether your product or service merits a $1 trial offer. A site membership that offers digital content or physical products at a discount with the subscription model is more profitable with the $1 trial offer than the alternatives. As long as consumers know what they’re getting into, $1 trial offers can be very enticing and they can drive up your customer conversion rates, save you unnecessary marketing costs and increase your revenue stream.

    Merchants offering $1 trial offers should find a merchant services provider that has the ability to manage and minimize chargebacks, reduce card declines and have a cost-friendly model (charging you every month or quarter, rather than for every transaction). Some questions to consider when looking for a payment processing partner include:

    • Will I be able to access an intuitive dashboard to track subscriptions (including upsells, downgrades, and cancellations)?
    • Does the gateway integrate with my current sales system?
    • Does this provider have experience with true and friendly fraud chargebacks and can they help manage and advise on strategy for both?
    • Can they help me minimize card declines and help reduce churn?
    • Do they offer excellent customer support and will they respond promptly to any issues arising out of “$1 trials” including card declines and chargebacks?

    Our team at PayArc says “yes” to these and more. We offer payment processing solutions for businesses of all sizes along with top-tier customer support. Contact us today if you’re in need of a top-tier payment processing services provider.

    Payarc

    November 15, 2021
    Industry Insights, Security
    free-trial
  • What’s the Difference? Retrieval Request vs. Chargeback

    What’s the Difference? Retrieval Request vs. Chargeback

    Perhaps you spent a restless night, and awoke with a glimmer of the nightmare that kept restful slumber at bay. That lingering memory nagged repeatedly at the edges of every waking thought today.

    Is that why you stumbled a bit when delivering the new training session during your employee meeting this afternoon? A word hovered just out of reach… On the tip of your tongue… Until zing, there it was.

    You retrieved the word just in time and pulled it off. Not another hitch in your delivery — every speaker’s nightmare averted. Congrats!

    If only transaction information was as simple to retrieve, not scattered around your office or floating somewhere in the Cloud. Easier access to the online orders processed last month, the confirmation emails sent, and the shipping notices you’re sure went out, but can’t seem to find…

    …Would make answering the retrieval request received this morning so much simpler. You’ve never gotten one before, and aren’t sure what it means or why it’s important to respond so quickly.

    If you can’t explain retrieval request vs. chargeback to yourself, much less to your team, keep reading. Then, work on getting your data ducks in a row.

    Retrieval Request vs. Chargeback — How They Differ

    When payment card statements arrive each month, cardholders sometimes don’t recognize charges. What’s the cardholder to do? Often, they ring the issuing bank to say they don’t recognize a charge… Setting in motion a request by the bank for information in support of the transaction.

    A retrieval request is simply a request by the bank for information to support the transaction. The bank wants to see legible copies of the actual sales ticket (or online order), and the transaction authorization.

    (American Express calls these requests “inquiries” while Visa, MasterCard, and Discover use the label “retrieval.” Some banks call them “soft chargebacks” — your first clue to why retrieval requests matter.)

    Of course, the transaction may be legitimate, but the cardholder doesn’t recognize it. Other possibilities include a processing error, incomplete or inaccurate transaction information, or the worst: potential fraud.

    Merchants reply to retrieval requests by providing the requested information to the bank. Also useful is to reach out to the customer by email or phone to discuss their issue. Doing so may help to resolve it, and avoid a chargeback.

    Chargebacks occur when a cardholder requests a refund for a transaction directly from their issuing bank. The customer may declare the transaction illegitimate, because the goods weren’t delivered — weren’t as advertised — or arrived damaged — and she demands her money back.

    The issuing bank supports the cardholder and contacts the merchant’s bank to put a hold on transaction funds. The cardholder receives a refund, and the merchant receives a penalty in the form of a chargeback fee.

    Merchants can dispute chargebacks by providing transaction records, shipment records, proof of delivery, copies of any correspondence with the customer, and proof of money transfer — if the merchant already refunded the purchase.

    Specific and limited timeframes for response vary, and must be honored.

    If the documentation he provides supports the merchant’s dispute, a chargeback reversal occurs.

    Is it any wonder that good record keeping is important? Responding to retrieval requests or disputing chargebacks efficiently and timely become more difficult when your data ducks aren’t organized into nice, neat rows.

    Managing chargebacks well improves your online business success. Read more chargeback basics here, including steps to take with your website, business processes, and data to help prevent fraud-related chargebacks.

    Why You Should Care

    The good news about retrieval requests is that no money changes hands — yet. A retrieval request simply means that a cardholder or the issuing bank needs more information about a transaction.

    But the bad news is that a retrieval request denotes the first step in the chargeback process. If you don’t respond to a retrieval request within the timeframe (usually 10 to 20 days), a chargeback occurs.

    Retrieval request vs. chargeback important considerations include:

    • No money changes hands due to a retrieval request — yet. Merchants retain the money made from the sale during the inquiry. Once a chargeback occurs, merchants lose the money from the sale (it’s refunded to the customer) and also pay chargeback fees.
    • Plan to resolve the inquiry in a timely and efficient manner. No response from a merchant means that a chargeback is issued with the reason, “requested item not received.” Should that occur, the merchant loses reversal rights for the transaction too.
    • Merchants may issue customer refunds during the investigation period without penalty. Contacting the customer via phone or email to address their questions and seek a solution might satisfy both parties. If the customer doesn’t respond, issuing a refund directly may solve the problem and avoid a chargeback.

    Remember that credit card brands set and enforce these rules. Keeping your online business viable is at stake, so if you’ve been ignoring the issue of retrieval request vs. chargeback, it’s time to pay attention!

    Let PayArc Help

    Our mission is to bridge the gap between online merchants and payment solutions — for all types and sizes of online merchants and app developers.

    PayArc offers leading-edge payment processing from seasoned professionals with years of experience in the payment industry. We provide you with a customized solution that’s right for your business.

    Our industry leading payment processing solution gives you all the tools you need to start accepting payments while lowering your risk to fraud and giving you some of the lowest rates in the industry.

    We’ll provide you with the latest technology and pay options, allowing you to focus on growing your business.

    PayArc wants to act as your payments advisor and consultant, not only your processor. Because you have a business to run… Our business is to help you run it better.

    So, let’s get your ducks in a row… Start processing with PayArc today.

    Payarc

    November 15, 2021
    Fraud Prevention, Industry Insights
    chargebacks
  • The Importance of UnionPay for International Ecommerce Merchants

    The Importance of UnionPay for International Ecommerce Merchants

    oday, let’s absorb the story of a young Chinese couple. They met while studying abroad in Paris, France. Wengen was small in stature, with a sharp mind. He quickly fell for Xiaoling, whose beauty veiled her quick brain.

    At the time of this story (the mid ‘90s), buying things in France challenged international students. Payment cards like Visa and MasterCard existed of course, but weren’t universally available for international use.

    Wiring money from bank-to-bank was expensive and took a few days, and one had to have the right “papers” to establish French bank accounts.

    Both students managed to set things up, and each lived a Parisian adventure using cash and locally-issued Carte Bleue payment cards. The Internet and eCommerce were yet to come.

    Fast-forward a few years, and their daughter (Li Xiu Yiu) followed in their footsteps. Born in Shanghai, she’s attending their Parisian alma mater and doing very well as one of the 550,000 + Chinese students studying abroad.

    Like many Chinese Millennials, she turns to the Internet for comparison shopping, then visits a French store in-the-flesh to try things and to buy. Though she eschews personalized goods, Li Xiu Yiu made an exception and ordered a T-shirt that says, “My name means Elegant & Brave.”

    Li ordered the T-shirt on a British website, using her UnionPay card from home. In fact, the UnionPay card serves as both her credit card and debit card — providing cash for Paris market vendors via UnionPay’s global ATM network, debit transactions in restaurants, and a credit card for larger buys.

    If you haven’t heard of UnionPay, and don’t accept it yet on your eCommerce website, you’re missing out on lots of international online traffic.

    Not only from Chinese students abroad, but also from consumers in 168 countries and regions around the world — a critical opportunity for eCommerce merchants. Let’s look at the whys and wherefores.

    Background/History of UnionPay

    China UnionPay (aka UnionPay or CUP), a financial services corporation, provides bank card services and is the major payment card scheme in mainland China. Founded in March 2002 — headquartered in Shanghai — UnionPay operates under the approval of the People’s Bank China. Their interbank network links all ATMs issued by the various banks across China.

    To expand acceptance around the world, UnionPay entered into several card reciprocal agreements with other payment networks like Discover, RuPay (India), JCB (Japan) and BC Card (South Korea) beginning in 2005.

    For example, Discover Network signed an alliance with CUP Network. The long-term agreement allows Discover cardholders to use their cards at UnionPay ATMs and POS terminals in China, and facilitates acceptance of UnionPay cards on the PULSE network in the U.S.

    China UnionPay cards can now be used in over 100 countries outside China. The UnionPay debit cards may be used only in the UnionPay network and in others that have negotiated and signed contracts with UnionPay.

    So, Li Xiu Yiu and classmates with CUP cards from other countries may shop in person, online, or via mobile apps while expanding their horizons in Paris.

    Outbound Chinese Travelers & UnionPay

    2018 is the EU-China Tourism Year (ECTY), declared by the European Union President Jean-Claude Juncker and the Chinese Prime Minister LI Keqiang.

    Since China represents the world’s largest travel market (in both outbound travel and expenditure), online travel booking sites, airlines, hotels and other travel-related businesses stand to benefit throughout the EU. This follows a record year of Chinese visitors totaling in the millions in 2017.

    The United States and Canada benefit too from Chinese tourism to North America, attracting just under 3 million visitors in 2015. Forecasts expect that to rise above 5.72 million in 2021.

    Wolfgang George Arlt, wrote in Forbes, “UnionPay…saw transactions jump by 40% this year when compared with the Chinese New Year period in 2017, especially in Asia-Pacific, Europe and North American.” During Chinese New Year 2017, more than six million Chinese traveled abroad.

    Travelers like to shop online before and after they travel. So, if you want your share of the outbound Chinese traveler dosh, don’t neglect UnionPay acceptance on your website. Who knows? If your products catch their attention, you may have more online customers than you thought possible.

    Online Shopping and China UnionPay

    Because of the sheer number of people living in China, marketers pay close attention to their online shopping habits. No doubt preferences change in China as they do everywhere else, but it pays for eCommerce retailers to keep up with shopping trends to garner their share.

    The Ten-year Report on Online Shopping Overseas, published by China Daily and the Telegraph, reveals the habits of online shoppers and how they changed between 2005 and 2015.

    Interestingly, favored websites moved from Hong Kong and Macau to Japan, South Korea, North America, Europe and South America during that timeframe. In general, shoppers prefer local specialties, cosmetics, and skin care products. See another take on eCommerce shopping habits here.

    Conclusion

    When you want to add UnionPay to your eCommerce payments arsenal, reach for PayArc. We’re a direct Discover acquirer, and by using our payment solutions you too can accept UnionPay online.

    With six billion cards in circulation around the world, why wouldn’t you want to accept UnionPay cards — So that international customers who prefer using their UnionPay debit or credit shop on your site?

    Get the scalability you need in over 25 currencies from PayArc’s global network of acquirers and banks. With leading-edge solutions from seasoned professionals with years of experience in the payment industry, PayArc is the only partner you need for your payment processing solutions.

    You have a business to run. Our business is to help you run it better.

    If you need to add a world-class payment processing capability that integrates easily with your online, in-store and mobile merchant solutions, look no further than PayArc. We’d love to do business with you.

    ‍

    Trackbacks/Pingbacks
    1. Understanding the Application Process for Domestic Merchant Accounts | PayArc – […] merchant accounts are built for card payments within the US. International merchant accounts, on the other hand, are developed…
    2. The Stupid, Simple Guide: How to Accept Payments Online | PayArc – […] that minimizes fraud, provides a secure experience for customers, and has the flexibility to grow with your business.  There…

    ‍

    Payarc

    November 15, 2021
    Uncategorized
    payment-processing
  • Mobile App Payments Commentary: MobilePaymentsToday.com

    Mobile App Payments Commentary: MobilePaymentsToday.com
    Mobile apps poster

    Jared Ronski, Principal at PayArc, was recently featured in MobilePaymentsToday.com. He offered commentary on the $101 Billion Mobile App Opportunity for merchants, noting the importance of understanding different, nuanced monetization models in mobile apps. He also offered best practices for business owners and developers looking to take advantage of this sector, point to the following key considerations:

    • Payment experience should not be an afterthought
    • Security
    • Customer service
    • Fraud prevention

    You can read the full article here. Please comment to let us know your thoughts.

    Payarc

    November 15, 2021
    Security, Technology
    mobile-apps-payments
  • Modern eCommerce: How to Support Your Online Business

    Modern eCommerce: How to Support Your Online Business

    here are numerous steps to take when launching an online business. You’ll likely acquire inventory, plan your marketing strategy and choose from several ecommerce platforms and payment solutions. There are an estimated 2-3 million ecommerce businesses in the world, with over 500,000 companies on Shopify alone. With so much competition, you’ll need every advantage. Cash flow will keep your business afloat during slow periods while smart investments help you grow. Want to know which funding option to choose? Keep reading.

    Business Credit Cards

    When you open a bank account, you may be offered additional services like payment solutions and business credit cards. If your personal credit rating is decent, then a business credit card can provide you with working capital. Drawbacks may include high interest rates, and annual fees, though you may qualify for introductory offers like 0% interest. Payments are flexible and you can earn points, redeemable for rewards, airfare, and cash back.

    Business Line of Credit

    A business line of credit is typically an unsecured loan. As some loans can approach $1 million, you may need collateral. You have a good chance for approval with a personal credit score over 600, and loans can be lump-sum, or divided into smaller amounts as-needed. Creditors provide different payment solutions and terms. Fundbox offers $1,000-$100,000, and next-day funding on 12-week term loans. Street Shares offers $5,000-$250,000 within 1-5 days and a term of 3-36 months. Other sources include Kabbage and BlueVine. Fees are generally high, at 10-40% or more, partly contingent on the term length.

    Business Growth Term Loans

    Business growth term loans, or term loans can quickly provide you with growth capital, without giving up equity. If you’ve been operating for at least 9 months and a decent business credit score, you may qualify for a term loan of up to $500,000 from a bank, credit union or online lender. You may need to put up your business or other collateral to secure the loan, but interest may be tax-deductible, and rates are typically low, depending partly on the repayment period. Unlike labor-intensive bank loans, the application process generally takes ten minutes with cash delivered within three days. Such funds are often used to capitalize long-term investments, like large equipment purchases, real estate, office renovations, and working capital.

    Term loans are generally repaid within 3 years, and payments may be based on cash flow, followed by a large balloon payment due at the end of the term. There are three main categories of business term loans: short-term, traditional-term, and SBA loans.

    Short-term loans are best for smoothing out cash flow issues when unexpected needs arise, such as inventory shortages or new business opportunities. Applications can often be filed within ten minutes, and you can have cash in hand within 2-3 days. Keep in mind that if you take out a short-term loan, you may not get approved for more funds until it’s paid off.

    A traditional-term, or medium-term loan is a fixed amount used for a specific business purpose, such as purchasing property. You get more capital than with a short-term loan, and the application process may take several weeks. Once approved, you’ll receive a fixed amount of money over a fixed term, with a fixed interest rate. A record of on-time payments can improve your business credit score for future loans, though you might get penalized for paying off the loan early.

    The Small Business Administration, or SBA is a federal agency that provides small businesses with education and contracting opportunities. It serves as a guarantor of bank loans offered by special SBA lenders, with many options available. SBA loans are good for companies that may not do well in the commercial lending marketplace, with opportunities available for women and minorities. Loan options include the SBA 7(a) for general business purposes, and the Certified Development Company (CDC) 504 Loan Program for equipment and commercial property. You may borrow up to $5 million, with possible prepayment fees on loans that mature in 15 years or longer. The SBA Microloan program provides $50,000 or less.

    Streamlined Payment Processing

    An overlooked way to keep cashflow strong is to work with a payment processing partner that caters to your unique needs as a business. For online businesses, the ability to accept credit card payments is lifeblood. Working with a reputable merchant services provider will enable you to get setup with a reliable merchant account so you can receive and manage payments from sales. They will also help you choose the right payment gateway so that you can begin accepting payments online right away, as well as a virtual terminal to securely enter credit card details when accepting mail and telephone orders.

    Each of these items can impact cashflow, so be sure to choose a payment processor that offers quick funding along with trustworthy integrations, support, and fraud prevention tools.

    Conclusion

    You need positive cash flow to excel in business. Employees, vendors, and overhead must be paid, regardless of fluctuating revenues. Business loans and other credit can smooth out the rough spots, so think about your short-term, and long-term goals, and then plan your financing accordingly.

    Payarc

    November 15, 2021
    Uncategorized
    payment-processing
  • Need for Speed: How to Get a Fast Merchant Account

    Need for Speed: How to Get a Fast Merchant Account

    If you’re an online business, having a good merchant account is vital. This kind of bank account allows you to accept credit cards for payment, so it’s one of the first things you’ll want to get up and running when you’re launching your ecommerce business. Every day that you don’t have a fast and functional merchant account is a day with lost profits, so it’s important to select one that will let you hit the ground running. Here’s your step-by-step guide to how to get a fast merchant account:

    Step One: Do Your Research

    Even before you open your application, you’ll need to know what your business looks like to the merchant account providers you’ll be applying to. If you’re a high risk business, (including subscription businesses, adult material, travel packages, or a startup, there are specialized merchant accounts for these businesses to help you get a merchant account fast.

    If you’re not a high risk business, it’s still important to do research and understand what account provider is a good match for your business. The size of your business, whether you plan to scale up, if you want to accept international currency — all are important subjects to take into consideration before getting a fast merchant account.

    Look at different processors and don’t be afraid to ask questions!  Some things to ask about include:

    • Transaction fees: How much will you be charged for each transaction?
    • Chargeback fees: Chargebacks are an unfortunate part of accepting credit card payments, and you won’t be able to prevent them altogether. But, you can at least prepare for what kind of fees you’ll have to pay in the event of a chargeback.
    • Fraud prevention:  Face-to-face credit card payment fraud is down 28 percent from just three years ago, but fraudulent card-not-present transactions (mostly online) are up 106 percent. Find a processor that’s Payment Card Industry Data Security Standard (PCI DSS) compliant to ensure they’re up to date with the latest security requirements.
    • Integrations: It’s important to be able to integrate anywhere you want to. Some merchants offer over 300 integrations!
    • Reporting: Find out what kind of data your account provider can pass on to you.

    Once you’ve found a promising account provider that meets your needs for a fast merchant account, it’s time to apply.

    Step Two: Prepare Your Application

    Once you decided on an ecommerce merchant account, you’ll fill out an application. This is a generally pretty straightforward process where you’ll provide some important information to the account provider. It can includes a cover letter that answers any potential questions or concerns, and spotlights any important experience or qualities that make you stand out from your competitors. Many merchant accounts require an underwriting process for approval. The application usually will ask for certain documents and information, so they’ll be able to run a credit and background check.

    You’ll also probably be asked to provide your Employer Identification Number (EIN), business checking account information, a business license, your social security number, and other business operational information.

    While this might sound like a lot, the application step shouldn’t take you too long to complete. Having all of your information accurate and documents filled out and ready to go will help you get a fast merchant account.

    Step Three: Submit and Wait

    It  can be hard to figure out an exact estimate for how long it will be in between submitting your application and getting your merchant account up and running: it might take anywhere from as little as 24 hours to a couple weeks. The length of time will depend on the kind of business you have, the kind of history you have as a business owner, and how organized and quickly you submit all the requested documents.

    In most cases, waiting a few days isn’t an issue. But what if you really want to get your merchant account ready as soon as possible? Needing a fast merchant account approval can be an important priority in some scenarios. For example, what if you have to get your ecommerce store ready for a big holiday rush — you have a limited time frame to capitalize on your profits, and every day you aren’t approved is a day that you’re losing potential sales.

    That’s when it’s a good idea to try to find a merchant provider that works with your business and guarantees you’ll be approved fast. Working with experienced providers, such as PayArc, will help.

    ‍

    Payarc

    November 15, 2021
    Industry Insights, Security, Technology
    payment-processing
  • Mobile-First Payments: Understanding the New Way to Pay

    Mobile-First Payments: Understanding the New Way to Pay

    February 2018 study from Pew Research found that 77 percent of Americans now own a smartphone. That’s more than double the amount of smartphones than when Pew first began tracking these numbers in 2011 (it was only 35 percent then). And as more smartphones make their way into the pockets of Americans, it’s more likely that they’ll turn to that device to make payments in their everyday life.

    It might sound far-fetched now, but consider what happened in China: Mobile payments have swept rapidly through the country, displacing traditional payment methods like cash and credit. It’s possible to leave your house only with a phone, and pay for food, transportation, or other necessities by scanning QR codes and paying with apps like WeChat or Alipay.

    Though mobile payments haven’t reached the same saturation in the US, they’re nevertheless on the rise. A 2017 report by the Mobile Ecosystem Forum said that 78 percent of people have made at least one purchase on a mobile device in the last six months.

    “Clearly, the migration from desktop to mobile can only accelerate,” says Christian Von Hammel-Bonton, EVP of Global Product Strategy at Wirecard. “So my message to all businesses around the world is: if you neglect to offer services and products through the mobile channel, you will lose – not only your customers but also your business.”

    Making Mobile-First Payments a Priority

    This means that developing a plan to implement mobile-first payments is increasingly crucial for merchants. In order to capture business from tech-savvy users, business need to make the structure of mobile-first payments a priority.

    An easy way to start making mobile payments a priority is simply to make your business’s website adaptive. This means structuring your site so it will automatically adjust to the screen size of the user browsing it. That means that whether customers are logging on from their PC or their phone, they’ll have the same experience on the site. Or, merchants can go a step further and optimize their site for mobile first. Customers will appreciate an a shopping experience that was designed for mobile users and will be more likely to make a purchase.

    Having an good grasp of mobile payment is a must for merchants who hope to focus on mobile first payments. One key aspect of this is understanding how exactly your customers want to pay on mobile. While AliPay and WeChat aren’t as popular for payments outside of China, digital wallets are gaining users and popularity. Digital wallets are simply a tokenization of a user’s data stored digitally. This means that while a digital wallet can include payments (more on that in a moment), it can also include other types of data like boarding passes, room keys, or identification.

    Mobile wallets (or the “Pays” — Apple Pay, Google Pay, and Samsung Pay)  are what merchants who are interested in a mobile-first payments experience should be paying attention to. This is the much touted “tap and go” method of mobile payment. This technique uses a smartphone’s built in NFC (Near Field Communication wireless technology) or BLE (Bluetooth Low Energy) a payment is made to the merchant. These mobile wallets offer both convenience and security. Paying with a mobile wallet is a quick experience in a brick-and-mortar store, and is nearly instantaneous when paying online. When considering the pros of investing in mobile-first payments, merchants shouldn’t overlook the benefits to their own business: nearly instantaneous access to funds, access to real-time data, and a competitive edge that comes from giving the customer a fast and secure payment option.

    But despite the fact that these mobile wallets do offer heightened security with encryptions similar to chip cards, good old card not present (CNP) transactions are still what most customers are most familiar with. Though e-wallets are burgeoning in popularity, many users will still first turn to the card in their physical wallet to make payments — even if they are making their payments on mobile. Though digital wallets and mobile payments are evolving quickly — and merchants should be keeping an eye on these trends for when (not if) they need to adopt them — to capture the most sales business should offer customers the option to perform CNP transactions on mobile.

    The evolution of mobile commerce is perhaps one of the most crucial payment developments  in recent years. Merchants who want to stay ahead of the curve should be looking for ways to start implementing mobile-first payments into their current business model.

    Payarc

    November 15, 2021
    Industry Insights
    mobile-apps-payments
  • Mobile Ecommerce Trends 2018: The Customer Rules

    Mobile Ecommerce Trends 2018: The Customer Rules

    Mobile app developers know they’re onto a good thing — especially those planning to monetize app ideas. Consumers love apps, including apps used to shop for all sorts of treasures.

    Retail experts at Forrester predict mobile payment transactions to account for $282.9 billion (in the U.S. alone) by 2021. Indeed, they predict a compound annual growth rate (CAGR) of 20.3% until then.

    Forrester also highlights benefits of customer loyalty and engagement ROI that accrue to retailers either setting or following mobile commerce trends.

    Clearly, you’ve joined the m-commerce movement at a great time.

    And like any good retailer, it pays to keep up with the trends influencing both consumers and competitors. One thing’s for sure in 2018: The Customer Rules.

    But what mobile commerce trends might affect your success this year? Let’s take a look.

    Smartphones & Tablet Users Hail Apps 5 Hours Per Day

    Does anyone even remember the days before smartphones and tablets? No quick peaks at Facebook or Twitter between meetings. No email shadowing you everywhere, twenty-four/seven.

    We’re talking only fifteen years ago. Yet it seems akin to “way, way back in time” when we made do with old-style mobile phones.

    According to an MIT Technology Review article by Michael DeGusta, “The era of the smart phone in America really began in 2002, when existing PDAs took on the ability to make phone calls.” About five years later, Apple launched the iPhone.

    MIT’s question at the time of their study (2012) was whether smartphones and other mobile devices were achieving mainstream adoption faster than any other technology in human history.

    Unanswerable then and now, yet the number of users worldwide continues logging impressive growth. Tablet market adoption followed a fast track too. Mobile commerce trends both drive and benefit from garnering one third of most marketing budgets.

    More to the point today, US consumers now spend five hours per day on mobile devices, with 92% of their time spent in apps. Page down a bit in that link, and you’ll see the breakdown of favored app categories, according to a study by analytics firm Flurry.

    M-commerce shopping accounted for $22.7 billion (or 21%) of online spend in the 4th quarter 2016. No doubt 2017 results will outpace that. So, app developers: You’re in the right space at the right time.

    Three Mobile Commerce Trends to Embrace

    A Google search on “mobile commerce trends 2018” returned more than 2,000,000 results at the time of writing. Let’s review one.

    Lacie Larschan, writing for Granify (purveyor of AI-based eCommerce tools) identified three customer-centric mobile commerce trends for 2018:

    1.  AI-Backed Everything
    2.  One-Click Payments
    3.  Blended Offline – Online Experiences

    Mobile eCommerce (m-commerce) has come of age, providing opportunities for traditional retailers and eCommerce merchants alike.

    Artificial Intelligence (AI)

    “AI-Backed Everything” might be an overstatement for small merchants today, but there’s no doubt that AI-backed m-commerce especially helps support high risk merchants in the fight against fraud.

    Financial fraud is pervasive, and on the rise. Payment card issuers, payments processors, and merchants large and small go to great effort and expense to detect and prevent upwards of $8.6 billion in fraudulent payment card transactions.

    AI-based solutions help m-commerce apps fight the good fight, using machine learning and real-time fraud prevention capabilities to detect potentially fraudulent transactions before they’re completed. Machine learning-based tools can also be applied to “increase revenue, save time, and reduce costs.” That’s a win for eCommerce merchants.

    One-Click Payments

    Everyone who’s shopped on Amazon even once since 1997 knows about one-click payments. Patent-protected since then, one-click purchase capabilities are now in the mix for all eCommerce vendors. Because Amazon’s patent expired.

    App users frequently abandon their shopping carts because it’s Too Much Trouble to enter 30-40 characters to complete an order. But they’ll do it once to set up an account, and continue shopping. Labeled the end of an era by some, it’s good news for m-commerce.

    Of all the mobile commerce trends in play today, one-click payments may increase revenues most directly for app developers who choose to implement their own one-click purchase capability. Simplify the user experience, and see your repeat customer revenue skyrocket.

    Blended Offline – Online experiences

    Consumers want consistent experiences from a retail brand, no matter where they shop. Known as omni-channel marketing, one example of blending offline and online experience is implemented through in-store mobile apps — one of the mobile commerce trends of 2018.

    Retailers like Home Depot have led the way blending offline and online shopping experiences. Customers often need help finding the product they want within a huge hardware store. Mobile commerce trends to the rescue, blending offline and online experiences.

    Home Depot provides a downloadable mobile shopping app that helps in-store customers find the aisle housing what they seek. Rushed customers unwilling to wait for a “live” customer support person to show them the way find it very helpful.

    No longer do shoppers rely only on imagination when shopping in bricks-and-mortar stores. Brands like IKEA utilize augmented reality technology to bring a virtual kitchen to customers through their mobile devices. The IKEA VR Experience is in pilot now.

    As offline and online marketing converge, app developers play a significant role implementing retail strategies. Mobile payment solutions complete the apps and allow them to generate revenues.

    Conclusion

    When you need an eCommerce payment solution that both saves your money and gives you peace of mind, look no further than PayArc.

    Our mission is to bridge the gap between online merchants and payment solutions — for all types and sizes of merchants and app developers. PayArc provides merchants with the latest technology and pay options allowing them to focus on growing their businesses.

    PayArc’s mobile SDK makes it easy to integrate mobile payment solutions into your app.

    Our industry leading payment processing solution gives you all the tools you need to start accepting payments while lowering your risk to fraud and giving you some of the lowest rates in the industry.

    PayArc wants to act as your payments advisor and consultant, not only your processor. Because you have a business to run… Our business is to help you run it better. Why not start processing with PayArc today?

    Payarc

    November 15, 2021
    Industry Insights
    mobile-commerce
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